Support

What we can do for you

Installation & Upgrading

Obtaining MijoVoice

You’ll receive the download link via e-mail or download it from your subscriptions page:
http://www.miwisoft.com/downloads/my-downloads

Requirements

There are some requirements that your system/server should support...

Server

PHP 5.2.0 or higher

 

System

Joomla! 2.5 and/or 3.x

Installation

MijoVoice is easily installed as any Joomla component. That should be done through your site's backend.

Once you log in, you should open the Extensions => Install/Unistall section and click on the [Browse..] button in the Upload Package File section. Navigate to the same MijoVoice file you have downloaded earlier and select it. Then click on the [Upload File & Install] button to start the installation. It will install :

1. The main MijoVoice component
2. Front-end categories & statuses modules
3. Language files
4. Database tables (#__mijovoice_categories, #__mijovoice_comments,  #__mijovoice_ideas, #__mijovoice_statuses, #__mijovoice_votes)

Upgrade

MijoVoice, on control panel, by showing the last and installed versions, provides us convenience to be up-to-date.

If a new version is released you’ll see a warning message saying :” There is a new version of MijoVoice available for download, please update now!”.
upgrade1   upgrade3
Automatic Upgrade
Thanks to this feature, you don't need anymore to download the new version and upload it to the Upgrade page each time you want to upgrade. MijoVoice will automatically download the new version and do the upgrade procedure itself.

Do not forget to enter your Personal ID in MijoVoice=>Configuration=>Main tab. You just have to click on the Upgrade from Miwisoft server button.
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Manual Upgrade

Firstly you should download the last version of MijoVoice then login the administrator area of your website. Go to MijoVoice=>Upgrade, browse the downloaded file then click on “Upload File & Install”.

That’s it, MijoVoice will be upgraded and we’ll see a message saying: ”MijoVoice upgraded successfully”. Now we are using the last version of MijoVoice and the message on Control Panel is saying that: ”You've the latest version installed.”

Note 1 : If you recieve any red message after uprading it means that MijoVoice is not upgraded. You should apply what the red message is saying, generally file or folder not writable.

Note 2 : There is no seperate file for Manual Upgrade, the installation file is also available for upgrade.

Note 3 : Nothing will be lost from your settings, statistics, extensions, data, items etc.

Uninstallation

1. Log-in to your Joomla! backend with a Super Administrator account
2. Go to "Extensions => Install / Uninstall"
3. Under Components tab select the MijoVoice and click Uninstall button in the toolbar
4. Uninstallation should complete automatically

Support Channels

Paid Services