Support

What we can do for you

Installation & Upgrading

Obtaining MiwoVideos

You’ll receive the download link via e-mail or download it from your subscriptions page:
http://www.miwisoft.com/downloads/my-downloads

Requirements

There are some requirements that your system/server should support.

Server (PHP)

PHP 5.3.0 or higher
FFmpeg 0.7.1 or higher (with libvpx, libtheora and libogg)
yasm 1.2.0 recommended for conversion speed of FFmpeg
Qt-faststart
exec function
cURL library
GD library

System

WordPress 3.5.x and higher.

MiwoVideos is easily installed as any WordPress plugin. That should be done through your site's backend.

Once you log in, you should open the Plugins => Add New => Upload section and click on the [Browse..] button in the Upload Package File section. Navigate to the same MiwoVideos file you have downloaded earlier and select it. Then click on the [Install Now] button to start the installation. It will install :

1. The main MiwoVideos plugin
2. Front-end categories, channels, playlists, videos and modules
3. Language files
4. Database tables (#__miwovideos_categories, #__miwovideos_channels, #__miwovideos_fields, #__miwovideos_files, #__miwovideos_likes, #__miwovideos_playlists, #__miwovideos_playlist_videos, #__miwovideos_processes, #__miwovideos_process_type, #__miwovideos_reports, #__miwovideos_report_reasons, #__miwovideos_subscriptions, #__miwovideos_videos, #__miwovideos_video_categories)

Upgrade

First of all, even we test each new version before the release, it is highly recommended to take a back-up of your site using Akeeba Backup for WordPress plugin before upgrading MiwoVideos.

MiwoVideos, on control panel, by showing the last and installed versions, provides us convenience to be up-to-date.

If a new version is released you’ll see a warning message saying :” There is a new version of MiwoVideos available for download, please update now!”.

Automatic Upgrade

Thanks to this feature, you don't need anymore to download the new version and upload it to the Upgrade page each time you want to upgrade. MiwoVideos will automatically download the new version and do the upgrade procedure itself.

Do not forget to enter your Personal ID into MiwoVideos => Configuration => General tab. You just have to click on the Upgrade from Miwisoft server button.

Manual Upgrade

Firstly you should download the latest version from our site (always the latest version is there) then login the administrator area of your website. Go to MiwoVideos => Upgrade, browse the downloaded file then click on “Upload File & Install”.

That’s it, MiwoVideos will be upgraded and we’ll see a message saying: ”MiwoVideos upgraded successfully”. Now you're using the latest version of MiwoVideos and the warning message in red will be gone.

You can use this method to upgrade from Lite to Pro version too.

Note 1 : If you recieve any red message after uprading it means that MiwoVideos is not upgraded. You should apply what the red message is saying, generally file or folder not writable.

Note 2 : There is no seperate file for Manual Upgrade, the installation file is also available for upgrade.

Note 3 : Nothing will be lost from your settings, statistics, extensions, data, items etc.

Note 4 : If the upgrade fails, try to unzip the downloaded file and upload the required files one by one from the WordPress installation page. Also, make sure that the max. file upload size of your server is higher than 2 MB.

Uninstallation

1. Log-in to your WordPress backend with an Administrator account
2. Go to "Plugins => Installed Plugins"
3. Under "All" tab select the MiwoVideos, first use the "Deactivate" process then the "Delete" button will be showed
4. Uninstallation should complete automatically after you press "Delete".

Keep in mind that the database tables of MiwoVideos are not removed after uninstallation so if you want to remove them then open your database via phpMyAdmin delete the xyz_miwovideos_xyz tables.

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